Episode 155

--On this episode, Dan and Donnie revisit the rapidly changing topic of artificial intelligence (AI) in business. They dive into how AI works and applications for the pest control and lawn care industry. They also speculate about what's going on in the AI world.

Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services

In this episode we discuss:
-How the field of artificial intelligence (AI) is rapidly evolving
-A presentation Donnie did at the North Carolina Pest Management Association's United We Stand conference
-Where Donnie recommends learning about AI
-The "hype cycle" of new technology and where AI is
-Why Dan and Donnie are revisiting this topic
-Types of AI, such as Large Language Models (LLMs), like ChatGPT and Bard
-Symbolic learning and machine learning
-Sam Altman and the OpenAI leadership controversy
-The potential impact on real-time routing in the pest industry
-What Donnie asked Microsoft Copilot
-The potential to use AI for call coaching
-Chat bots for customers and office staff
-The internal chat bot Donnie is creating for Triangle (see it on YouTube around the 44-minute mark)

For a full list of show notes, resources and links, visit: https://www.pmpindustryinsider.com/po...

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