The quality management plan is a fundamental tool for organizations. The three main elements of the quality management plan are explained in this video.



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✏️ Here is the transcript of the video

▶ Quality Management Plan

Today I'll delve into a crucial topic on our journey of continuous improvement: the Quality Management Plan.

Quality management is vital to ensure that our project, service, or product meets set objectives and requirements.

The Quality Management Plan serves as our detailed roadmap to achieve these goals, consisting of three main components.



▶ Pillar 1 - Quality Standard

The first component is the quality standard for the final outcomes.

This involves clearly defining acceptability criteria, such as acceptable tolerances for a mechanical component. We should never accept a quality below these standards.



▶ Pillar 2 - Quality Assurance Plan

The second component is the quality assurance plan, explaining the processes used during production to ensure that the final results adhere to the previously defined quality standards. It acts as an active quality control system.



▶ Pillar 3 - Continuous Improvement

The third component is continuous improvement. In the event of quality issues, we must carefully analyze them to prevent or at least significantly reduce them.

We use tools such as the Fishbone diagram, problem-solving, the Pareto diagram, and many others to identify causes and implement solutions.



▶ Conclusions

By developing a robust Quality Management Plan, we can ensure that our project, service, or product not only meets customer expectations in terms of quality but also in terms of delivery times and overall satisfaction.

Quality is an ongoing commitment, and with our plan, we can consistently guide our path towards excellence.

If you want to know more, I suggest to watch the next video on the Continuous Improvement.



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