After 100 years in business, USAA has 13 million members and offers automobile insurance, property and casualty insurance, banking
and life insurance, and an extended portfolio of financial services. It takes a 70,000-person workforce to support all those diversified products and members. It also takes the right technology choices. This is where Box comes in.

Shane Enstad is AVP, Product Engineering at USAA, his employer of three decades. Today, he works within the Workforce Digital Services division, overseeing the litany of digital tools employees use to support collaboration, productivity, communications, service desk requests, and field work. Enstad says, “The entire breadth of user segments of USAA leverage Box throughout their entire day. As a result, they have fast access to data, the ability to share information more effectively, and the ability to collaborate together on documents and get to a final product quicker.”