Episode 148

David Giannetto, CEO of WorkWave, sits down with Dan and Donnie to discuss his background, the software company's current initiatives and what the future holds for the business. He also gives his take on the health of the pest industry based on his observations and WorkWave's data.

Guest: David Giannetto, CEO, WorkWave

Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialist
Donnie Shelton, Triangle Home Services

#businesscoach #homeservices #lawncare #pestcontrol #pmpindustryinsiders #businessadvice #entrepreneur #lawncarebusinesssuccess #podcast

In this episode we discuss:
-How Dave was an officer in the U.S. Army, in addition to his background as a service manager, consultant, COO and author of several books
-How decisions are made and strategy is developed at WorkWave in light of its private equity ownership
-WorkWave's move into merchant services
-The idea of "WorkWave one" and the future of the pest and lawn software programs, including mobile
-The importance of implementation, even for long-term clients who maybe aren't maximizing the value of the software
-Why WorkWave involves customers in the product roadmap and why Dave encourages clients to call him directly with concerns
-Whether WorkWave will continue to acquire ancillary services such as Coalmarch, Slingshot and Servicebot
-Dave's take on where the industry is going based on WorkWave's data
-What to expect at Beyond Service 2024, Jan. 7-10, in Orlando

For complete show notes and a list of resources mentioned, visit:
https://www.pmpindustryinsider.com/po...