Slack is a full productivity platform that brings automation, apps, knowledge, and collaboration together - in a team chat! Teams that use Slack experience increased productivity and collaboration.
Want to learn even more about Slack? https://sforce.co/45b0jNl
Watch More Salesforce Explained: https://sforce.co/3SQQ65H

Need a refresh on Salesforce Customer 360?    • What Is Salesforce Customer 360? | Sa...  

00:00 - Intro
00:26 - What is Slack?
01:30 - Why should I use Slack?
01:46 - How can Slack help with productivity?
01:51 - Accelerate work with automation with Slack
03:22 - Share and search knowledge with Slack
04:04 - Connect and engage everyone with Slack
05:48 - How A.I. works in Slack
06:46 - How Slack + CRM helps customer service

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About Salesforce: Salesforce is the customer company, helping businesses of every size and industry put the customer at the center since 1999. Salesforce helps companies connect with customers in a whole new way with a foundation of trust, harnessing AI + Data + CRM with Salesforce Customer 360, its complete portfolio of products that unites every team around the customer on one integrated, low code platform. Guided by core values and driven by a global community of Trailblazers transforming careers, companies and communities, Salesforce is more than a business — it’s a platform for change. Learn more at www.salesforce.com.