--
What is company culture? How do you know if yours is effective or ineffective? On this episode, Dan and Donnie discuss how they think about culture in pest control and lawn care companies and how to approach a culture change if you need one.

#entrepreneur #homeservices #lawncare #lawncarebusinesssuccess #pestcontrol #pmpindustryinsiders #podcast #smallbusiness #businesscoach #businessadvice #culture #companyculture #businessculture #genz #genx

In this episode we discuss:
-Our sponsors Coalmarch by Workwave and PestSure
-PMP Industry Insiders Peer Groups
-The clip from "Talladega Nights" Donnie showed at a recent company meeting to demonstrate how his company is on the backside of a culture change
-How Donnie evaluates culture around whether your people "get it, want it and have the capacity to do it"
-Why it's important to put key performance indicators (KPIs) on intangible attributes like "get it"
-Why performance issues across the organization often hint at culture problems
-How your culture must align with your company's strategic goals and one book Donnie doesn't recommend
-Why it's vital to consider employee feedback and how Donnie recommends doing it
-Culture mismatches in M&A deals
-The impact of market or industry changes
-Why you must handle ethical, legal or value issues quickly
-Why you must be willing to be honest with yourself if you're having culture issues

For complete show notes and links to resources mentioned, visit: https://www.pmpindustryinsider.com/po...