Consortium for Service Innovation
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56:01
KCS Transformation Series: Adopt in Waves
Consortium for Service Innovation
27 views • 3 days ago
44:18
A Scrappy-But-Measurable KCS Workflow in Slack
Consortium for Service Innovation
48 views • 1 month ago
48:46
Member Summit 2024 Recap
Consortium for Service Innovation
50 views • 1 month ago
56:48
KCS Transformation Series: Designing KCS for your Organization
Consortium for Service Innovation
132 views • 2 months ago
2:47
Building a Culture of Coaching | Team Meeting 2024 | 3 minute summary
Consortium for Service Innovation
48 views • 3 months ago
55:25
Conversation Design: Skills and Strategies for Chatbots and AI
Consortium for Service Innovation
130 views • 3 months ago
59:16
Leverage AI for Content Creation and Storytelling
Consortium for Service Innovation
107 views • 3 months ago
56:35
Measuring Community Success February 2024
Consortium for Service Innovation
63 views • 3 months ago
14:50
Getting Executive Buy-In: Effective Communication and Insights for Managers and Project Leaders
Consortium for Service Innovation
32 views • 4 months ago
1:01
AI at Work: 3 Pillars for Success in 1 minute | Artificial Intelligence Guidance for Businesses
Consortium for Service Innovation
42 views • 6 months ago
53:01
GenAI for KCS: Proven Use Cases
Consortium for Service Innovation
536 views • 7 months ago
56:57
Measuring Self-Service Success
Consortium for Service Innovation
198 views • 8 months ago
59:34
KCS Aligned Vendor Series - Delivering Knowledge in the Post-Search World of AI
Consortium for Service Innovation
289 views • 11 months ago
1:21
How Consortium Members Innovate
Consortium for Service Innovation
14 views • 11 months ago
54:35
KCS in Action - SAP's Innovative Approach to Knowledge Article Scoring
Consortium for Service Innovation
292 views • 11 months ago
2:22
How Company Culture Forms Through Innovation
Consortium for Service Innovation
44 views • 1 year ago
58:36
KCS in Action - Change Management and KCS in a Digital First World
Consortium for Service Innovation
186 views • 1 year ago
4:22
How to get benefits from your AI adventure *AND* please meet our official ML-AI-Mascot!
Consortium for Service Innovation
120 views • 1 year ago
42:35
Member Summit 2023 Recap
Consortium for Service Innovation
113 views • 1 year ago
1:18
5 things that WON'T happen at in-person Member Summit 2023
Consortium for Service Innovation
96 views • 1 year ago
58:26
KCS in Action - Social KDEs
Consortium for Service Innovation
115 views • 1 year ago
2:21
Customer Engagement and AI | 2 minutes of Inspiration | Consortium Time
Consortium for Service Innovation
77 views • 1 year ago
59:34
KCS in Action: Selling the Benefits of a Coaching Program
Consortium for Service Innovation
337 views • 1 year ago
4:58
The new and improved KCS v6 Adoption & Transformation Guide | 5 min summary!
Consortium for Service Innovation
288 views • 1 year ago
58:23
KCS in Action: Alation's KCS Journey
Consortium for Service Innovation
325 views • 1 year ago
51:30
Updates to the KCS v6 Adoption Guide
Consortium for Service Innovation
157 views • 1 year ago
54:39
KCS in Action: Knowledge Domain Analysis (KDA) Panel
Consortium for Service Innovation
308 views • 1 year ago
3:36
Celebrating 30 Years of Innovating Together
Consortium for Service Innovation
46 views • 1 year ago
0:34
Member Summit 2022 Teaser
Consortium for Service Innovation
57 views • 1 year ago
55:44
KCS in Action: Optimizing Sales Support using KCS
Consortium for Service Innovation
231 views • 1 year ago
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