Asking the BIG questions

Business Process Mapping: Three common methods

An introduction to PESTLE Analysis - with example

Approaches to change

Whose job is it anyway?

The Buyer Utility Map: An Introduction

X Model of Engagement

Active listening - if you're trying to listen, you're not doing it right.

Memory (Part Three) - Forgetting

Memory (Part Two) - The role of perception

Memory (Part One) - How memory works

An introduction to the Value Proposition Canvas

Forcefield Analysis: An introduction

Brainstorming using the Six Thinking Hats

An introduction to Brainstorming techniques

Introduction to the Business Model Canvas

Introduction to the Operating Model Canvas

An introduction to networks and TCP/IP

Corporate Brand Identity Matrix - An introduction

An introduction to the RACI Matrix

Using SMART targets to flip the script

Workplace coaching using the GROW model

Email Productivity: The Way of the Productivity Ninja

Understanding Customers - An Introduction to Customer Empathy Mapping

Stakeholder Mapping

Greenhousing - encouraging team creativity

Six Thinking Hats

Optima Training - We don't do Sheep Dip