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Training Managers: How to Add Learners to Phone Skills Mastery

Training Managers: How to Enroll Learners in All Access Pass

Course Preview: Phone Skills Mastery

Course Preview: What to Say When Clients Challenge You

Course Preview: How to Grow Your Own Managers

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Hey Training Managers! Watch This First: How to Manage and Enroll Learners in Courses

Watch This First! How to Start Online Courses

Text Clients When They're 5 Minutes Late

When Callers Overshare: How to End “Blah, Blah, Blah”

End the Time-Suck of Prescription Approvals from Outside Pharmacies

Secrets to Retain Staff in Tough Times

How to Speed Up Your Refills

Stop Saying Deposit: Say This!

How to Present an Invoice

What to say when your schedule is full

Do clients question your fees at checkout?

Tired of arguing over drug monitoring? Here’s the solution

Raising Prices? What to Tell Clients

Cut Scheduling Calls in Half

How to Handle Clients Who Are Late for Appointments

3 Ways to Stop No Shows

How to Cut Checkout Time in Half

The Right Way to Place Callers on Hold

Stop Saying Drop-Off: Say This Instead

Are you making this mistake with treatment plans?

This Pharmacy Mistake Is Costing You Thousands

Got CSR Turnover? Teach This Skill