Riccardo Osti
1.85K subscribers
13:12
My Take: Why the Food Industry fails to compete in the online market
Riccardo Osti
490 views • 3 years ago
15:39
My Take: Why Banks and Financial Services need to digitize immediately!
Riccardo Osti
1.8K views • 3 years ago
14:07
My Take: Fake reviews
Riccardo Osti
863 views • 3 years ago
11:43
My take: The battle against fake products
Riccardo Osti
711 views • 3 years ago
9:50
My Take: Customer feedback in the automotive industry
Riccardo Osti
832 views • 3 years ago
26:33
Putting your customers front and center: An interview with Kurt Daniel
Riccardo Osti
1.1K views • 4 years ago
9:03
My Take: The missed opportunity of retail - Companies were unprepared to face disruption
Riccardo Osti
1K views • 4 years ago
28:17
Putting your customers front and center: An interview with Matteo Penzo
Riccardo Osti
1.1K views • 4 years ago
4:43
Why HR management needs to change now
Riccardo Osti
1.4K views • 4 years ago
4:46
Why you need to invest as much as possible in digital today?
Riccardo Osti
12K views • 4 years ago
5:13
The best ways to collect customer feedback from digital sources
Riccardo Osti
1.2K views • 4 years ago
6:12
Why do you need to reduce the number of questions in your surveys to ONE?
Riccardo Osti
896 views • 4 years ago
4:32
How to grow your business online during the Coronavirus crisis
Riccardo Osti
9.1K views • 4 years ago
4:29
Working with scaleups: How to structure the team to dramatically increase engagement
Riccardo Osti
1.1K views • 4 years ago
5:48
Working with scaleups: why enterprises can hardly innovate without external help
Riccardo Osti
1.2K views • 4 years ago
3:24
What is the biggest limit of data science teams in an enterprise?
Riccardo Osti
810 views • 4 years ago
4:09
Working with Scaleups: how to identify the right pilot project for your company
Riccardo Osti
875 views • 4 years ago
3:45
Working with scaleups: why scaleups can innovate faster than enterprises
Riccardo Osti
3.1K views • 4 years ago
5:02
The common mistakes of a management team: it's too expensive
Riccardo Osti
1.1K views • 4 years ago
3:49
The common mistakes of a management team: we already have it
Riccardo Osti
1.1K views • 4 years ago
4:19
The common mistakes of a management team: We've Always Done It This Way
Riccardo Osti
1.2K views • 4 years ago
3:59
The education cycle of CX managers
Riccardo Osti
1.8K views • 4 years ago
3:47
The new sources of Market Research: NPS & CSAT Open text
Riccardo Osti
1.2K views • 4 years ago
3:50
The new sources of Market Research: Chats and Chatbots
Riccardo Osti
1.2K views • 4 years ago
3:42
The new sources of Market Research: Contact Center
Riccardo Osti
1.2K views • 4 years ago
4:20
The new sources of Market Research: Ratings and Reviews
Riccardo Osti
1.2K views • 4 years ago
5:53
The new sources of Market Research (overview)
Riccardo Osti
1.3K views • 4 years ago
4:03
Why it's hard to get many customer reviews
Riccardo Osti
1.3K views • 4 years ago
4:16
Measure the health of your business using Customer Churn rate KPI
Riccardo Osti
1.6K views • 4 years ago
5:15
The importance of measuring customer satisfaction
Riccardo Osti
3.8K views • 4 years ago
Load More