Hot take: “Service revenue, not adoption, is becoming the new corporate currency.”

In this clip, our TSIA keynote panel gives their thoughts on this hot take. Led by Thomas Lah, Executive VP and Executive Director of TSIA, the panel includes:
• Steve Frost, VP and Managing Director, Chief Revenue Officer (CRO) Council
• Stephen Fulkerson, VP of Customer Success Research
• Hal Stanley, VP of Offering Management Research

Watch the full hot takes keynote here, where the panel gives their opinions on a list of hot takes:    • Hot Takes, Challenging the Common Wis...  

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TSIA World: Interact, TSIA's business transformation conference, is an immersive learning and networking experience offered in-person in Orlando. The event brings together the most innovative minds in technology and services. This year, our theme was the Path to Profitable XaaS.

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CHAPTERS
00:00-1:57 “Service revenue, not adoption, is becoming the new corporate currency.”
1:58-2:57 Monetizing services
2:57-5:23 Sales discounting services
5:23-6:15 Doing the right deal