This week, we got 3 Ways To Assign A Ticket To An Agent in Zendesk. We explore 3 very distinct methods of doing this, so take a look and see which suits you best!

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Here's what we cover:
- manual assign
- auto-assign
- targets

Get some ebooks to learn how to get more out of your Zendesk and customer service system in general: https://roca.work/learn

These will help you get better at Zendesk and:
• Make sure you get the most out of Zendesk
• Save time
• Save money
• Look at the right tickets
• Have a productive team

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