Let's learn how to use the Bose QuietComfort® Earbuds II and troubleshoot common problems. Use the chapters below to skip to the relevant section.

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❐ YOUTUBE TOOLS
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Chapters
00:00 Bose QuietComfort Earbuds II chapters
00:10 QuietComfort Earbuds II Controls
00:50 QuietComfort Earbuds II Phone Call controls
01:04 Do the Bose QuietComfort® Earbuds II support multipoint connectivity?
01:20 What if the ear tips or stability bands don't fit my ears?
01:38 How to wear the QuietComfort Earbuds II to fit.
01:56 How to change eartips and bands of the QuietComfort Earbuds II
02:26 How to Power on the QuietComfort Earbuds II
02:56 Bose QuietComfort Earbuds II In-ear detection
03:18 Noise Cancelling Modes
03:42 Check the QuietComfort Earbuds II Battery Level
04:04 Bose QuietComfort Earbuds II Status Light
04:45 Connect Using the Bluetooth Menu on Your Mobile Device
05:04 Disconnect QuietComfort Earbuds II from a Mobile Device
05:16 Reconnect QuietComfort Earbuds II from a Mobile Device
05:31 How to Update QuietComfort Earbuds II
05:44 QuietComfort Earbuds II don't connect with a mobile device.
06:09 Bose Music app can't find QuietComfort Earbuds II
06:20 If the eartips aren't comfortable in the ear canal, aren't secure or fall off.
06:36 The audio and video are out of sync.
06:49 If you're experiencing poor sound quality on the QuietComfort Earbuds II
07:03 QuietComfort Earbuds II don't respond to touch control.
07:15 If the QuietComfort Earbuds II don't charge.
07:46 Reboot the QuietComfort Earbuds II and Charge Case