The English workplace is generally quite polite. You need to learn how to express your opinions and decisions politely, but also firmly. This is particularly important when there is a conflict. In this lesson, I’ll teach you polite and professional English sentences you can use in the office when conflict arises or when you need to negotiate. You can use many of these expressions in everyday life situations, too. Test yourself with the quiz at https://www.engvid.com/business-engli...

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More of my videos about business English:
Work English: Expressions for polite negotiations    • Work English: Expressions for polite ...  
Professional English: 17 Expressions to Use in Meetings    • Professional English: 17 Expressions ...  

In this lesson:
00:00 Polite expressions for dealing with conflict
00:30 "...make sure we're on the same page..."
01:48 "Would I be right in thinking that...?"
02:26 "What I'm trying to say is..."
02:51 "Let's try not to get personal here"
03:01 "Let's try to stick to the facts"
03:49 "I have to say, I'm a bit worried about..."
05:08 "I'm not sure if you're aware, but..."
05:32 "I'm really not happy with..."
05:49 "The real issue here is..."
06:29 "How do you propose we deal with this issue...?"
07:29 "It might be better if we come back to this..."
07:46 "Can we please try and avoid..."
08:06 "I just can't/don't..."
08:27 "I see what you mean, but..."
08:41 "I just won't be able to... if..."
09:08 "I'm prepared to... if..."
09:31 "Look, would it help if..."
09:47 "I'd be more than happy to..."