The first step in water softener repair is the softener test, which is usually followed by a checkup of the brine tank. Discover how salt bridges can cause a soft water unit to stop working with help from a master plumber in this free video on water softener repair.

Expert: Chris Spannagel
Bio: Chris Spannagel has been a master plumber for 17 years and is licensed in Arizona.
Filmmaker: Chuck Tyler

Series Description: Using water softeners is a great way to make sure your water has the right amount of calcium, magnesium and other chemicals. Find out how to use a broom handle to break up salt residue and more with help from a master plumber in this free video series on water softeners.