While a colourful television campaign promised families the Queensland government was "making kindy free" this year, the rollout of the program has resulted in widespread confusion and disappointed parents.

Child care centres have labelled the program as "ill thought-out" and "badly managed", with limited guidance and support from the Education Department, and reams of extra paperwork.

While Education Queensland insists the system is fair, the reality is, for those families sending their children to long day care the return has not been clear cut.

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