This is a how-to video on a low-budget repair that I made to my LG WT1101CW top loading washing machine when the machine stopped mid-cycle and displayed the IE error with the water drain pump running continuously. This problem would even persist if i unplugged the washing machine and plugged it in again. I believe that the WT1201CV and WT1201CW are similar models that suffer this problem, as well.

Here is the link to the factory service manual to those models that i referenced in the video: https://drive.google.com/file/d/19Q8s...

The factory service manual references several repairs for the IE error, but they all relate to a water inlet error, which could be caused by clogged inlet screens, kinked fill hose, or the water turned off. it does not, however, address the error when it is accompanied by a drain pump running continuously. I suspect that the IE sensor must be related to the volume of water entering the tub in a given amount of time. It's not expecting that the drain pump would be turned on, so the control board thinks that the reason there is not enough water in the tub is because there is something wrong with the water inlet. In reality, the reason that the tub can't fill up with water is because the machine drains the tub as quickly as it comes in!

This repair uses simple tools found in most homes and less than 30 minutes of your time. There is a sticking relay in the control board that needs to be unstuck to turn off the water pump. The process outlined in the video may have to be repeated in the future if the symptoms return, but the repair could last for months or years. The worst case scenario would be a control board replacement, which would be the FIRST thing that a service technician would want to replace if you hired this repair out. This should save you some money today, and potentially give you the confidence to perform that repair should it come to that.

Please be careful when working with electronics, making sure to unplug your washing machine prior to doing anything. If you are not comfortable doing any of this, please find someone to help you that is.

Also, if this was helpful, please like this video with the thumbs up. If you are interested in more budget repairs and DIY projects, please subscribe to my channel by clicking that subscribe button. I have some pretty cool content already uploaded and a lot more coming in the future. Thanks so much! - David


For those wishing to replace the entire board, here is the link to that part on Amazon: https://www.amazon.com/EBR76262102-Wa...