WORST Customer Service Ever?! | Utopia

Is there anything worse than a painfully long customer service complaint process?!

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Season 5 Episode 6: Story Time
Rhonda forces Tony to fast-track a long-term regional rail project. Nat goes the wrong kind of viral for a problematic photo. Ash investigates a recurring charge on the company account, while adjusting to his new e-scooter.

Set inside the offices of the “Nation Building Authority”, a federal government organisation responsible for overseeing major infrastructure projects, Utopia explores that moment when bureaucracy and grand dreams collide.

It’s a tribute to those political leaders who have somehow managed to take a long-term vision and use it for short-term gain.

The series follows the working lives of a tight-knit team in charge of guiding big construction schemes from announcement to unveiling. Constant shifts in priorities are the order of the day as the staff are asked to come up with plans for everything from new roads and rail lines to airports and high rise urban developments.

In short, Utopia examines the forces that go into creating a very well-designed white elephant.

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