Zoom Contact Center is a flexible omnichannel contact center solution built into the Zoom Platform. Learn how a Zoom Contact Center admin can get started by adding users, assigning skills to agents, and configuring preferences for their organization.

Introduction 00:00
Logging In & Adding Users 00:10
Viewing & Adding Roles 02:04
Creating & Assigning Skills 02:48
Additional Sections (Queues, Flows, etc.) 04:09
Configuring Preferences 04:31

🧠 Learn more about this here:
▪️ Zoom Learning Center ➡️ https://learning.zoom.us/
▪️ Getting Started with Zoom Contact Center (admins) ➡️ https://support.zoom.com/hc/en/articl...

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