In this video, we will discuss a common ticket related to client networking confusion.

This video is related to the course 'Modern IT Support Training: Part 1 | A+ (220-1102),' Chapter 1, Unit: 'Windows Client Networking Configuration'

Ticket 1:
This is Stacy. I am unable to access the internet. It was working before, but someone from the IT team recently worked on my machine, and since then, it has been down. Can someone help?

Ticket 2:
Hi, is this Adam from the networking team? Can someone from the help desk team visit Stacy's machine and provide the information list, including IPv4 address, DNS, and the gateway? We are unable to connect from the switch

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