This video is related to the course 'Modern IT Support Training: Part 1 | A+ (220-1102),' Chapter 2: Security: Unit: Malware Types

Let's proceed to address the following tickets:
Ticket 1: I think my computer has some sort of malware. Could you please check my machine?

Ticket 2: We have recently moved our endpoint security solution to Microsoft Defender from Symantec. I would like to clean up all Symantec applications from the devices.

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