In this video, I will show you the full troubleshooting process when your Dell G5 is stuck in a 'Boot Loop' or startup 'Restarting' situation and will not successfully turn on. Check out the FAQ's and Related Video Links below !!

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FAQ's:
Q: The diagnostic scan said my HDD is good but none of the steps worked and the new install fails.
A: If the diagnostic test said your HDD is good but the new install wont complete, perhaps the HDD is bad after all :( I would then replace the HDD and install to the new one.

Q: The diagnostic test said 'NA' or that my HDD was not installed.
A: If the test cannot be run due to the HDD not being seen, it could be loose. Try 'reseating' it as seen in the video and run the scan again. If the scan comes back the same, I would then try replacing the HDD.