Ramanie Kunanagayam, former Panel Member offers insights into her five-year tenure with the Inspection Panel, the last two years of which she served as its Chairperson. Acting as the custodian of the first citizen-driven accountability mechanism at an international organization, Ramanie passionately upheld the Panel's mandate. In her exit interview, she notes that Panel's mandate is rooted in mitigating harm to project-affected communities, and providing an access-to-justice system for those communities. Ramanie underscores the imperative for the World Bank to strengthen its accountability as it expands to a bigger and better development institution.

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