Taking action against deceptive business practices and impersonation of a public servant, El Paso Water is joining forces with the El Paso Police Department, El Paso County Sheriff’s Department and the Better Business Bureau of El Paso to send a strong message to perpetrators.

Reports are multiplying about suspicious urgent notices left in customers’ mailboxes or doors, questioning the safety of their water. Also, some businesses have recently begun demanding “overdue payments” via a platform such as Cash App or gift card, misrepresenting themselves as El Paso Water or City of El Paso employees.

Impersonation is a third-degree felony punishable by up to 10 years in prison and a maximum $10,000 fine.