Are call scripts not really working for your team any more? Let's face it—nobody wants to read those. So replace 'em with this free AI video template from Synthesia!

It goes through everything your call handlers need, but is also a light-touch skeleton you can add to. It covers call introductions, greetings and identification; the importance of understanding the customer's specific request for product specification; the process of providing detailed information on product lines, while emphasising benefits.

It also talks about the need of talking about extended warranties and customer support to really cement trust.

It's fully modifiable and downloadable in Synthesia's AI video editing app. So feel free to add your own tips and guidelines!

🚀 Download the AI video template here, and getting editing in-app: https://www.synthesia.io/examples/cal...

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Chapters:

0:00 Introduction to an Ideal Call Flow
0:14 Greetings and Identification Best Practices
0:29 Understanding the Product Inquiry
0:38 The Importance of Detailed Product Info
1:00 Addressing Additional Queries
1:17 Conclusion and Sales Handover
1:34 Documentation of the Interaction

#aivideo #customersuccess #callcenter