The eCW Podcast speaks with Geli King-Brown, senior director of quality management at Healing Hands Ministries (HHM), about how her organization is expanding its locations and services to extend healthcare to those who can't afford it. Geli discusses how the Patient-Centered Medical Home (PCMH) program has helped the organization standardize its care by establishing policies, procedures, and workflows. Using the eClinicalWorks' PCMH and HEDIS analytics, HHM can identify patient population subgroups with specific conditions or diseases and see the quality improvement process around them. With embedded reports, Geli and her team can efficiently track and monitor their progress, share those results with their patients, and highlight healthcare champions. The game-changing development is that Geli and her team can identify what works and what doesn't while continuously striving to improve their care.

#Healthcare #eClinicalWorks #EMR #EHR #PCMH

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