Before the COVID-19 pandemic, Open Door Family Medical Center of Ossining, N.Y., used human scribes to update patient notes. But when the pandemic sent those scribes home and forced them to use remote scribes, the organization recognized they needed to rethink their strategy. Dr. Daren Wu, chief medical officer at Open Door, said that using eClinicalWorks Scribe proved to be more cost-effective and efficient. Hear how Scribe has helped them deliver quality patient care without burning out physicians.