Unified Messaging using the Open Agent Architecture (OAA)
Adam Cheyer Adam Cheyer
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 Published On Sep 18, 2023

Shot in 1997, this is a demonstration of the 1993-94 OAA capabilities, where a dynamic community of software agents (now called web services) can be tasked using multimodal interfaces (pen, voice, ...). As new services connect to the system, what the user can say or do is automatically expanded.

In this demonstration, the user accesses the community using only a phone. Since there is no screen, the system automatically adapts to translate all interactions to speech in/speech out mode.

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