Andrey Chebotarov, Travel Technology Practice Leader at AltexSoft, makes his educated guesses about the future of online travel agencies. He touches on attribute shopping in airlines and hotels, personalization, omni-channel support, and other potential changes in the industry.

0:00 Intro and general analysis of predictions
0:56 Attribute-based shopping
2:18 Personalization
3:08 Smart loyalty programs
4:04 Automatic trip planning
5:18 Dynamic and ML-based commission engines
6:15 Self-service
7:10 Capturing new stages of traveler journey
8:21 Omni-channel booking & customer support

Check more in our articles and videos:
1) Understanding the Online Travel Agency Business: Partners, Building Blocks, How to Grow https://www.altexsoft.com/blog/online...
2) Online Travel Agency Analytics: Data-Driven Approach to the Best-Cost Strategy https://www.altexsoft.com/blog/online...
3) 8 Mistakes Online Travel Agencies Make and How to Avoid Them https://www.altexsoft.com/blog/busine...
4) Marketing for Travel Agencies: Understanding and Surviving in the Online Travel Industry https://www.altexsoft.com/blog/travel...
5) 6 Strategic Decisions to Make When Building an Online Travel Agency https://www.altexsoft.com/blog/busine...
6) Airline Distribution    • How airline distribution works | Glob...  
7) Commissions engine in OTA    • Commission Engine in Online Travel Ag...  
8) Customer Support in OTA    • Post-booking customer support in Onli...  

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