Malina Ngai, Group CEO of AS Watson Group, shares her thoughts as she assumes her new role. She describes herself as the team captain and one of the 130,000 team members in the AS Watson family who are busy doing what we do best: to put a smile on customers' faces.

She believes the new mission is not about change; it's a continuation of the excellent foundation, building upon the fantastic culture of the company. AS Watson is never about an individual; it is always about us, a team.

What’s next? The focus will continue to be on our people and our customers. Happy people, happy customers.

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