What Is a Chargeback? How to Dispute & Prevent Chargebacks in Your Business
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 Published On Sep 22, 2023

What is a chargeback? A chargeback happens when a customer disputes a credit or debit card transaction with their issuing bank. Whereas a refund is the act of a customer receiving their money back directly from the merchant after a return.

A chargeback is essentially your customer accusing your business of fraud. They can literally take you down, if not handled properly. Managing your chargeback ratio is one of the most important things you can do as a business owner.

In this video, we'll explain how the chargeback process works, the 3 different types, how to prevent and deal with chargebacks and how to calculate your chargeback ratio.

Additional Resources
What Is a Chargeback? The Ultimate Guide ➡️ https://paymentcloudinc.com/blog/char...
Chargeback vs Refund: What's the Difference? ➡️ https://paymentcloudinc.com/blog/char...
How to Protect Your Business from Chargebacks ➡️ https://paymentcloudinc.com/blog/how-...
How to Dispute a Chargeback ➡️ https://paymentcloudinc.com/blog/char...
What Is a Chargeback Ratio? ➡️ https://paymentcloudinc.com/blog/char...
What Is a Chargeback Representment? ➡️ https://paymentcloudinc.com/blog/repr...

More Info about PaymentCloud's Chargeback Protection Services ➡️ https://paymentcloudinc.com/high-risk...

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Apply for a merchant account with ☁️PaymentCloud☁️ ➡️ https://paymentcloudinc.com/apply/?ti...

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Chapters
0:00 - Intro
0:29 - Chargeback vs Refund
1:24 - How Does the Chargeback Process Work?
2:33 - The 3 Types of Chargebacks
3:40 - What Are the Effects of a Chargeback?
4:06 - How to Win a Chargeback Dispute
4:44 - How to Calculate your Chargeback Ratio
5:15 - How to Prevent Chargebacks

#chargeback #chargebacksExplained #merchantservices #payments

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