Sharon Roebuck-McBride, VP of Culture and Customer Experience for Triangle Home Services, is back on the podcast to discuss the people component of EOS and what pest control and lawn care professionals can learn from it.

Guests: Sharon Roebuck-McBride, VP of Culture and Customer Experience, Triangle Home Services

Hosts:
Dan Gordon, PCO Bookkeepers & M&A Specialists
Donnie Shelton, Triangle Home Services

#businessadvice #businesscoach #entrepreneur #homeservices #lawncare #lawncarebusinesssuccess #pestcontrol #pmpindustryinsiders #podcast #smallbusiness #eos #Traction #entrepreneurlife

In this episode we discuss:
-Our sponsors Coalmarch by Workwave and PestSure
-PMP Industry Insiders Peer Groups
-How the EOS Model includes 6 components, one of which is people
-How the book "Traction" was the first place Donnie read about creating a system to align your culture with your core values
-Examples of core values
-The concept of GWC (get it, want it, capacity to do it)
-Why and how you should analyze people quarterly
-The idea of "delegate and elevate"
-Coaching up team members vs. coaching out team members
-The definition of "36-hours of pain"
-Why letting go someone in the wrong seat is an act of compassion

For a complete list of show notes and links to resources, visit: https://www.pmpindustryinsider.com/po...