I caught this lady going off on the Ross store on Ventura BLVD in Encino CA (LA). I don’t like to use the name Karen because I have good friends named Karen, however it’s what people search for in tags & titles. So my apologies to the friendly Karen’s.

Apparently she bought items, left the store and was claiming that some bag she paid for was not in her shopping bag. She demanded to have them give her “that fu¢king bag”.
She refused any other type of help nor a refund. She just kept degrading the workers and was being so belligerent,rude and illogical. 🙄 She seemed like she just came from a happy hour lunch of 2 for 1 margaritas 🍹🤣

If they didn’t have ‘that bag’ in stock, then how could they actually give her that bag. 💼

You can hear the guy being so calm and even empathetic to her dilemma, and he even offers to go help search the shelves with her which she immediately refused. How the heck does this guy know what ‘her bag’ looked like.

I did get closer to her at the end of the video when I returned my shopping cart 🛒 but I left before any conclusion.