0:00 Introduction
TOP 20 DESKTOP SUPPORT INTERVIEW QUESTIONS | Interview Preparation Guide
0:11 Tell me about yourself?
0:51 You receive a trouble ticket that monitor is not working. What is the first thing you
1:25 Question #3
1:32 What is Safe Mode, how do you get to it, and what is it used for?
2:34 Question #4
2:41 What is an IP address and how do I find it?
3:32 Question #5
3:37 What is a Default Gateway?
4:05 Question #6
4:10 What is Active Directory?
4:39 Question #7
4:44 What is a Domain?
5:13 Question #8
5:18 ticket that states: My Printer is not working properly; it prints out a weird pattern on the
5:51 Question #9
5:56 What are some commonly used LAN cables?
6:30 Question #10
6:37 What is Blue Screen of Death (BSOD)?
7:54 Question #11
7:59 What is DHCP (Dynamic Host Configuration Protocol)?
8:23 Question #12
8:28 What is DNS (Domain Name System)?
8:52 Question #13
8:57 What is VPN (Virtual Private Network)?
9:30 Question #14
9:35 What is a Ping Command and
10:13 Question #15
10:18 What is a Group Policy?
11:09 Question #16
11:13 What is a .PST file?
11:38 Question #17
11:43 How would you change Folder Permissions?
12:22 Question #18
12:27 What is a difference between a Switch and a Hub?
13:21 Question #19
13:26 How would you recover data from a Virus infected computer?
14:04 Question #20
14:09 Why Should We Hire You?
14:41 Bonus Advice
14:47 Friendly Advice Time. Best of Luck to you all...